After you submit your order, it will take us 3-7 business days to process said order (in-case you need to change you shipping address, adjust your order, …etc). At this point, it will take between 10-15 additional days for domestic packages and 1-2 additional weeks for international packages.
All cancellations must be made within 24hrs of initial purchase. You must contact us within the first 24hrs, Even if we do not respond right away, your request to cancel must be received within the first 24hrs after a purchase.
Do to the nature our custom products, every order is "made to order" . Your product starts manufacturing process 1 day after you place your order, so we do not allow cancellations after 24hrs.